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ProDesk
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The Call Tracking System used international by departments throughout Progress Software Corporation
This is truly the model in which all applications should be built.
It proves the power and flexibility of Progress.
It is SOA ready and has already three technologies interfacing with it.
"I couldn't be prouder."
Mike McMillan - Designer and Architect of ProDesk
"ProDesk RULES!!!!!. This is a tool we can actually use with ease.
I have not tried everything with it but this is so intuitive it actually makes sense."
Bob Barton - PSC IT Manager/UNIX
"ProDesk is GREAT!!"
"We deployed with no training, instruction or documentation. Users adopted it and loved it.
That's never happened before."
"We demoed ProDesk at Exchange 2005 and the customers were more interested in buying it than finding out how it worked."
"Three departments adopted ProDesk to perform functions in which it was never intended and not one enhancement request."
Jordi Sastre - IT Manager who oversaw the development of ProDesk
"Congratulations to you and your team. The smoothest introduction of a new application I have ever seen."
Reiner Klawzinske - PSC Europe
"I must say this is a big improvement on the work request system :-) a long awaited upgrade."
John Swart - PSC North America
"You and whoever else helped on this did a great job, I love it!"
Scott Mills - PSC North America
"It's a very nice application! Congratulations to you!!"
Jessica Whistler - PSC North America
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Technology
¤ Web Client (GUI)
¤ WebSpeed
¤ AppServer
¤ Open Client (.NET)
Client
Progress Software Corporation
Screen Shots
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